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WIKI: How to avoid SPF failure issue with outlook email setup in service-desk

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  • WIKI: How to avoid SPF failure issue with outlook email setup in service-desk

    Hi All,

    Please refer below wiki topic to avoid SPF failure issue with outlook email setup in ServiceDesk.

    https://wiki.comodo.com/frontend/web...n-service-desk


    Thanks,
    Kannan

  • #2
    Hi. Are the ip's in the wiki the ones needed for SD?
    James Dyke.
    Director DittoIT.
    www.DittoIT.co.uk
    Backup, Disaster Recovery & Business Continuity.

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    • #3
      Hello dittoit ,

      No, the IP is not a Comodo IP it should be provided by the client.
      IP as well as domain names has to be provided according to the client site.

      Kind Regards,
      Jay
      Jay
      C1 - Technical Support
      COMODO | Creating Trust Online

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      • #4
        dittoit ,

        The ips and domains given in wiki are used for enabling emails from Service Desk to be passed by SPF check.

        Best
        Ayhan

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