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Unit.exe Memory leak

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  • Unit.exe Memory leak

    I'm noticing a large amount of memory being consumed by unit.exe (850mb + ) but when recycling the unit.exe process it comes back with about 15mb memory usage. I have also noticed a higher memory in svchost.exe Possibly from reading logs and such for the OS.

    Has anyone seen this type of behavior?


  • #2
    The agent was installed late Thursday 11/19 and you see from the graph from install there is a fairly consistent increase.
    Attached Files

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    • #3
      Hello dagint

      It surely seems so, but can you please collect and send the logs from the machine and send them to c1-support@comodo.com
      Please make a reference to this post as well.
      Agent Logs:
      1. Navigate to:
      C\Program Files (x86)\COMODO\Rmm Agent Service
      or to
      C\Program Files\COMODO\Rmm Agent Service
      2. Edit dbg_config.ini: change Level=7 to Level=15
      3. Wait for the issue to reproduce and then collect Logs from:
      C:\Program Files (x86)\COMODO\Rmm Agent Service\logs
      or
      C:\Program Files\COMODO\Rmm Agent Service\logs


      Please archive the logs.

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      • #4
        Logs and additional screen shots have been sent.

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        • #5
          This issue has been escalated and you will receive a reply as soon as we have a resolution.

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          • #6
            I am having the same issue, it appears to be a memory leak on my Hyper-V guest. My customers cannot work because unit.exe is consuming all memory.
            We kill the process, and it comes back again. 2GB the other day, 3GB today! Its running amok and acting like a virus......Several reports in the forum, but no answers but please send logs...... Help....we have had to disable on several production machines because it is simply not stable.

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            • #7
              Hello Rickkee ,

              We have contacted you by email regarding this issue. Please get back to us as soon as you can.

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