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  • Cannot Access Patch Managment

    Good day,

    I keep getting an error when trying to access the Patch Managment module from one.comodo.com. The error is "User not found or there are no companies in its MSP"

    I then even try to manually enter my credentials for the one.comodo.com with no resolution. I've also created a new agent/company under one.comdodo.com and when trying to login with those credentuals I get a ngix timeout error.

  • #2
    Let us check this out.

    Ilker

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    • #3
      I will concur with this. I get a spinning orb that never goes away when trying to access patch management.

      Comment


      • #4
        The spinning orb appears to be related to CHROME browser, switched to Firefox and loaded.

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        • #5
          please keep the feedback coming. This will help the whole MSP community! thank you!

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          • #6
            Hi there.

            Can´t access the Patch Manager from the Comodo One Portal when you click on the "Open Module" button, and this shows up:

            patch_manager_bad_gateway.PNG

            Best regards,

            Andre MS.

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            • #7
              Could you please try again?

              if you still observe a problem, could you please send me your company name and admin email via private message?

              Ilker

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              • #8
                Originally posted by Ilker View Post
                Could you please try again?

                if you still observe a problem, could you please send me your company name and admin email via private message?

                Ilker

                Thank´s, tryed again and this time it worked.

                Best regards,

                Andre MS.

                Comment


                • #9
                  great to hear its working
                  please let us know how we can improve it, and perhaps you can join the technical committees to steer the future development?

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