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Not able to install Patch Agent on CentOS 7

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  • Not able to install Patch Agent on CentOS 7

    Not sure how to resolve, trying to install the Patch Agent on a CentOS VPS to test patch management

    I execute the script and get the following:


    All good
    System: RpmBased 64 bit
    Python 2.7.5
    Python is installed. python: /usr/bin/python /usr/bin/python2.7 /usr/lib/python2.7 /usr/lib64/python2.7 /usr/include/python2.7 /usr/share/man/man1/python.1.gz
    Variables passed to the script:
    Username: <REMOVED FOR SECURITY>
    Password: <REMOVED FOR SECURITY>
    Server Hostname: patch.comodo.com
    Customer: <REMOVED FOR SECURITY>
    Command executing: ./install -u agent_<REMOVED FOR SECURITY> -p <REMOVED FOR SECURITY> -s patch.comodo.com -c <REMOVED FOR SECURITY>
    RHEL VERSION is
    Moved daemon to init.d
    Added daemon to startup.
    Checking run levels.
    Error(s):
    - Failure when installing agent. See /opt/Comodo/agent_install_failure.log for details.

    When I pull up the log it shows this:

    2015-06-16 16:32:40.440394 : Could not check agent run levels.
    2015-06-16 16:32:40.441368 : Traceback (most recent call last):
    File "./install", line 849, in install
    self._rpm_check_run_levels()
    File "./install", line 759, in _rpm_check_run_levels
    raise Exception("Could not check agent run levels.")
    Exception: Could not check agent run levels.


    Ideas?

    Thanks.

  • #2
    Did you run the command with admin privileges? as SU?

    Comment


    • #3
      Sorry for the delay, been busy with other projects, yea, I tried running as Root with SU and SUDO.

      What I get is the output I listed in my initial post. :/

      Comment


      • #4
        Ok, I am creating an escalation ticket for this.

        Comment


        • #5
          Hello,
          I currently have the same issues on our CentOS machines with exact same errors in the /opt/Comodo/agent_install_failure.log.
          As this topic is quite old, was this addressed and repaired, and if so how?

          Regards,
          Sean

          Comment


          • #6
            This is now urgent, can this be directed to a Support Case please?

            Comment


            • #7
              Hello AWS-Team ,

              We have contacted you by email regarding the issue reported above.

              Comment


              • #8
                I had this issue as well, but I decided not to install the agent on the CentOS production server in the end, so I am not really worried about it, but I did run into the same problem, just as an fyi.

                Comment


                • #9
                  Why do you need patch management for CentOS? Just install things from a yum repo and run yum update as a cron job.

                  Comment

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