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  • Agent Down

    Have a couple agents that always show as down. I tried reinstalling the patch agent, no success. Any ideas?

  • #2
    Hello,

    Please send us the logs created by the Patch Management agent to c1-support@comodo.com . The logs are located in the following path: C:\Program Files (x86)\Comodo\Comodo One Patch Management Agent\logs.

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    • #3
      Ok I sent them, thanks in advance.

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      • #4
        We got the logs, we will reply to you via email once we have a resolution on this case. Thank you for your patience!

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        • #5
          I figured it out! CDM recognizes the patch agent as a virus and deletes its .exe. Once I added it to the safe list it started working.

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