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PatchManagement failure rate

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  • PatchManagement failure rate

    I was curious, as to whether anyone else seems to have a high failure rate, on end points, when updating through policies?? I seem to have 3-4 fail to every one that updates correctly?? I run all critical updates in a policy, set on a schedule. I started out daily, but moved to weekly, due to such high failure rate.

  • #2
    Hello,

    Could you please collect the logs of the Patch Management Agent, archive and send them to c1-support@comodo.com

    From there we will be able to investigate the case further.

    The logs located in the following path: C:\Program Files (x86)\Comodo\Comodo One Patch Management Agent\logs.

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    • #3
      Ok, I will try to look one up today. Do you want a variety of logs, some that applied no updates, some that applied some updates, or one or the other??

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      • #4
        That would be great. Please create different archives, if that is possible

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