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  • Problem Access Backup Portal

    Dear Sir/Madam,

    An urgent issue has cropped up. I recently downgraded my acronis subscription and I now cannot access the console through the comodoone platform.

    In subscriptions the subscription I downgraded to says suspended , in the https://accounts.comodo.com it says it is valid.

    I urgently need to access the console can you provide a direct link and also a fix to the problem?

    Thanks

    Matt

  • #2
    msitcmatt

    We are sorry to hear that you have issues with the Acronis subscription. We will contact you via e-mail in order to handle this problem.

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