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ITSM - Procedure - List users accessing the system - How to display results?

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  • ITSM - Procedure - List users accessing the system - How to display results?

    Where to find the results of ITSM procedure List users accessing the system???
    Does / should it work on remote desktop servers to see who is logged in?

  • #2
    Hello Rickkee

    If you go to Device List -> access the device -> Procedure logs -> you will see the log of the procedure that you ran. Clicking on Details should reveal the information that you are looking for.

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    • #3
      Ethan, I went to that page a dozen times and did not see the ellipsis... Maybe make the dots florescent green or something, at least bigger so old people can see them \

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      • #4
        By the way, this is a crazy cool feature! Guess I will have to brush up on Python scripting. Haven't use it in 10 years. Maybe I can find a .vbs to .py translate / convert tool.

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        • #5
          Hello Rickkee ,

          Thank you for your feedback, it's much appreciated !
          Regarding the log details suggestion, I have forwarded it as an improvement request to the appropriate staff for further analysis and we will get back to you with updates as soon as possible.

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