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Unable to connect to ITSM

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  • Unable to connect to ITSM

    I am having issues connecting to ITSM from within the portal. All other services seem fine, yet when I try and get into ITSM it comes up with a logn screen and if I enter my credentials tells me I must login using the portal.

    ‚ÄčIs there a current issue with this, and if so, do you have an ETA on resolution?

    Many thanks

  • #2
    blocka

    Hello,

    At the current time we are not aware of any issues with the connection to the ITSM portal, if the issue persists please send an e-mail to c1-support@comodo.com and include screenshots of the problem. Please include the time is possible in it to help us identify the event.

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    • #3
      Can't login to the Comodo 1 portal at all now. Have dropeed an email to support. Cheers.

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      • #4
        blocka

        Thank you for the e-mail, we have received it and will continue the conversation there.

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