So I have been testing things out and have a few questions....
1. Patch Management - I can't seem to be able to get any of my agents to show up, do i have to install addition software or do something in the RMM for it to show up? I may have missed something but I can't for the life me figure it out.
2. On the "Take Over" screen, it lists the users First Name, Last Name, and Email. Where is this inputted in the RMM? I am sure I am just over looking it.
3. There is a policy that you can set to do a scan( I think an AV scan) is this for the Comodo AV? If so is there any special pricing for using Comodo One for other Comodo products(like AV). I am currently looking for a web managed AV solution so I would be interesting in hearing more about the AV products and its tie in to Comodo One. Also is the AV product only priced out yearly or do you have a monthly option. I am just starting out and don't want to have to lay out all the money up front, if I can keep from it.
4. Remote Desktop - We talked about this in the other thread. I did find if it connects it works great but about 30% of the time it wouldn't connect and I would have to close out of the tab and reconnect.
5. Is there a way to stop the client notification that says, this computer has unattended access enable?
6. Some of the alerts don't have a unit of measure for the variable, ie ping test. (is it seconds, minutes, number of failed ping attempts,etc)
I look forward to using this product. I really like what I see so far. Also do you have any time line for when the web RMM would be released?
thanks
Carter
Network Alchemist
1. Patch Management - I can't seem to be able to get any of my agents to show up, do i have to install addition software or do something in the RMM for it to show up? I may have missed something but I can't for the life me figure it out.
2. On the "Take Over" screen, it lists the users First Name, Last Name, and Email. Where is this inputted in the RMM? I am sure I am just over looking it.
3. There is a policy that you can set to do a scan( I think an AV scan) is this for the Comodo AV? If so is there any special pricing for using Comodo One for other Comodo products(like AV). I am currently looking for a web managed AV solution so I would be interesting in hearing more about the AV products and its tie in to Comodo One. Also is the AV product only priced out yearly or do you have a monthly option. I am just starting out and don't want to have to lay out all the money up front, if I can keep from it.
4. Remote Desktop - We talked about this in the other thread. I did find if it connects it works great but about 30% of the time it wouldn't connect and I would have to close out of the tab and reconnect.
5. Is there a way to stop the client notification that says, this computer has unattended access enable?
6. Some of the alerts don't have a unit of measure for the variable, ie ping test. (is it seconds, minutes, number of failed ping attempts,etc)
I look forward to using this product. I really like what I see so far. Also do you have any time line for when the web RMM would be released?
thanks
Carter
Network Alchemist
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