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  • ITSM down?

    Getting bad gateway and CException errors when trying to access.

  • #2
    Hello Pablo

    Yes, we had an issue with ITSM being inaccessible earlier. but although that issue was reported as fixed, ITSM was placed in Maintenance for the moment.
    We will keep you updated on the situation.

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    • #3
      Hello Pablo

      Can you please try now and access the ITSM? Looking forward to your reply.

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      • #4
        I cannot even log into the portal right now.

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        • #5
          Okay - it's back

          might be intermitten issues then.

          Might suggest Saturday deployment and leave Sunday for fixing it and Mondays alone as those are the most critical times for us.

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          • #6
            Portal inaccessible also.

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            • #7
              Hello azon2111 , Pablo ,

              Currently there are some intermittent issues that are affecting the Comodo One Portal login. I have escalated this to the appropriate staff for further investigation.

              azon2111 , I have also forwarded your suggestion to the appropriate staff for further analysis.("Might suggest Saturday deployment and leave Sunday for fixing it and Mondays alone as those are the most critical times for us.")

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              • #8
                Originally posted by azon2111 View Post
                Okay - it's back

                might be intermitten issues then.

                Might suggest Saturday deployment and leave Sunday for fixing it and Mondays alone as those are the most critical times for us.

                Hi azon2111

                We agree to move deployments to Saturday morning. Thanks for your suggestion.

                Ilker

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                • #9
                  Slow, but getting in after a few attempts. Things are improving!

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                  • #10
                    I am also unable to log in now, to the web portal, or the admin console. I was able to log in earlier, but now a no go.

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                    • #11
                      Confirming the portal and admin console not working for me. Not able to login.
                      Mikael Berglund, 76BITS

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                      • #12
                        BOSS mhberglund could you please try again? You should be able to login now.

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                        • #13
                          Originally posted by Ilker View Post
                          BOSS mhberglund could you please try again? You should be able to login now.
                          Yes Sir, I am now able to log in, thanks.

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                          • #14
                            Ilker I am having the issue again, not able to open remote control. Says network error... Are y'all having issues, or is it just me???

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                            • #15
                              Seems to be back up now??

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