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Mac OS X - Device Enrollment Issue - C1 Agent

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  • Mac OS X - Device Enrollment Issue - C1 Agent

    Hi Guys,

    Just been trying to enroll an OS X device, using the same method as my Windows & Android devices.. however I get an error:


    The payload 'com.comodo.mdm' is missing the required key 'Topic'

    when installing the profile... any ideas? Screen shot attached.

    Thanks,

    Lucan

  • #2
    Hello lucanuk ,

    We will need more information in order to troubleshoot this issue. We will contact you via email to get the information that we need.

    Thank you for your feedback!

    Comment


    • #3
      lucanuk

      sounds like APNS certificate is not configured but support team would confirm and help you when they contact with you.

      Here is how to set up APNS for IOS and Mac OSX management.

      https://help.comodo.com/topic-399-1-...rtificate.html

      Ilker

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      • #4
        I have also ran into this. Setting up the APN is the solution to this issue, at least for me. Thanks for the helpful information.

        Comment


        • #5
          I am also having this issue, and I'm not being able to setup the APN can someone direct me in the right direction please

          Comment


          • #6
            Hi ronald ,

            Please follow this guide: https://help.comodo.com/topic-399-1-...rtificate.html

            Regards,

            Damon

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